Concierge security services meet and greet guests and visitors to a hotel or report and deliver outstanding customer service. They also know all the important aspects of an establishment and have extensive knowledge of the local area like shops, restaurants, transportation, and attractions.
Hiring a concierge service allows you to maximize your free time. While some people opt to do things on their own when they are on a business trip or out of town for the weekend, others prefer to use concierge services. These professionals can carry out tasks for you like booking transportation and assisting you throughout your stay.
A concierge is more than just a security guard with a smart uniform; they have excellent know-how on local services, facilities, and amenities, and boast a network of contacts in a wide range of relevant industries and sectors. This job requires a certain knack for understanding customer needs and a special skill set to service these requirements with maximum efficiency and minimum fuss.
There are several reasons why people use concierge security services. Listed below are some of the most popular ones. Read through them and see if this kind of professional service might be of some use to you in the near future.
- Personal and proactive service. A good concierge security service will give you your own personal concierge so you only have to deal with one person for all your requests. They will personalize their service to every guest by learning your unique tastes and needs. Because of this, the concierge can pre-empt what you like to do, making it a proactive service.
- Personal recommendations and local guidebook. When you are in a new place, you want to eat from excellent restaurants, experience exciting places and make great memories. Instead of making lots of search engine queries, you can ask for personal recommendations from the concierge instead. They have insider knowledge and a list of contacts, so they know the place and its surrounding areas and help with any request or activity. Plus, they will make sure that their recommendations will give you the best of everything.
- Time saver. With concierge services, you will spend your time doing something that you love instead of spending time researching and booking services and activities. And now that you have more time, you can further maximize your enjoyment and spend every second having a good time and making new memories.
- Convenience. Concierge security services offer solutions to problems that you do not know the answer to. You can always get a hold of them via phone call or email and assist you whenever they can. Also, it is always handy to have someone with whom you can rely on for useful information whenever you need it.
- Complimentary privileges and services. Good concierge security service will constantly negotiate benefits, special privileges and complementary services for you. This can be anything like exclusive discounts, priority reservations, hotel upgrades, and free entry to clubs. This kind of service can add value, make you a VIP customer and even save you some money.
- Exclusive events access. Usually, a concierge service can get tickets to exclusive events like premiers, music concerts, sports games, theatre, and other events in TV, fashion and film. Along with this, they will also keep you informed of new restaurants, hotels and under-the-radar exclusive offers.
Concierge services are not exactly for everyone, especially if you enjoy researching and choosing, and doing things on your own. However, if you are looking for a bit of external help, these professional security services can help you with practically all things related to lifestyle, leisure, and travel.