Although safety and security should be a year-round priority, business owners should pay closer attention to these things today more than ever. This is especially true during seasonal promotions and events as these send larger crowds to the store. And while this is a good thing for sales, it can leave you vulnerable to fraud and theft, and even put your staff in harm’s way.
Fortunately, with the proper steps, you can minimize or even avoid safety and security issues altogether. Here are some ways for you to enhance protection for your staff and your business.
Implement Crowd Management Measures
Create a crowd management plan so you and your employees can handle the rush of clients. One thing you can do is map out your store to identify entrances, exits, and other important spaces. Doing so will help you manage traffic flow and the placement of staff and fixtures. It also helps to devise ways to keep your store from being overcrowded. Remember the maximum occupancy of the store and ensure that you stay within its limits. Finally, create a contingency plan considering evacuation routes, communication plan, and preservation of evidence.
Invest in Anti-Theft and Loss Prevention Devices
Is your retail business armed with anti-theft tools to mitigate or stop shoplifting and other similar crimes? There are several anti-theft devices that you can use in the store during the holidays and beyond. This includes cameras, signages, mirrors, and merchandizing security tools like shelf locks, security stands, and so on.
Protect Your Retail Store from Internal Theft
See if you have enough staff to handle the rush. Otherwise, hire seasonal employees whose role will depend on the company. You might have to bring in additional cashiers, or you may need more security personnel. It also helps to conduct background checks and screen potential hires thoroughly, aside from the usual application and interview process. This is especially important if they will handle sensitive information. Another way to reduce internal theft, keep your staff happy. If an employee feels like they are not paid enough, are overqualified, or overworked, they can empower themselves for whatever they plan to steal. There is also the fact that temporary employees are not as invested in the business compared to full-time staff.
To encourage employees to remain engaged-even seasonal ones, start with proper training. Ensure that they are armed with the knowledge to do their jobs and that educational resources are accessible. Also, consider pairing temps with seasoned employees so they can quickly integrate with the business. Finally, give them incentives. Depending on your budget and business, these perks can include bonuses and opportunities for full-time work.
When running a business, the safety of your store and employees should go hand in hand. This can be a tough task for new business owners but following the tips above can make this easier. For your convenience and peace of mind, hire professional security services to do the job for you.
About Security Hire Melbourne
Security Hire Melbourne is a provider of security solutions to help secure premises and assets for your peace of mind. Their stringent recruitment process and use of the newest methodologies and techniques ensure that people and assets are protected.